Last Updated: April 14, 2026
Queen Anne Nursing Home ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at queenannenursinghome.com (the "Site").
Information We Collect
Information You Provide
We collect personal information that you voluntarily submit through our contact form, including your name, email address, phone number, reason for inquiry, preferred contact method, and any message content.
Payment Information
When you make a payment through our website, your payment card information (card number, expiration date, and CVV) is collected and tokenized directly by Authorize.net using their Accept.js technology. Your card details are sent directly from your browser to Authorize.net's secure servers and are never transmitted to or stored on our servers. We receive only a one-time payment token, the last four digits of your card, and transaction confirmation details.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies used by our analytics and security providers.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our care services
- Schedule tours and consultations
- Improve our website, content, and user experience
- Analyze website traffic and usage patterns
- Process payments for resident care services
- Send payment receipts and confirmation emails
- Protect our Site from spam and abuse
Third-Party Services
We use the following third-party services to operate and improve our Site:
- Cloudflare — website hosting, content delivery, and security, including Cloudflare Turnstile for bot protection on our contact form. Cloudflare Privacy Policy
- Brevo (formerly Sendinblue) — contact form email delivery. When you submit our contact form, your information is processed through Brevo's email API. Brevo Privacy Policy
- Authorize.net — secure payment processing. When you make a payment, your card information is tokenized directly by Authorize.net's Accept.js library in your browser and never touches our servers. Authorize.net is PCI DSS Level 1 certified. Authorize.net Privacy Policy
- Google Fonts — web font delivery. Google may collect your IP address when fonts are loaded. Google Privacy Policy
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website and delivering services to you, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.
Cookies, Tracking, and Local Storage
Our Site uses cookies and similar technologies for essential website functionality and security (such as Cloudflare bot protection). You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
Our Accessibility Toolbar stores your display preferences (text size, contrast, grayscale, and other settings) in your browser's localStorage. This data stays entirely on your device and is never transmitted to our servers or shared with third parties. You can clear this data at any time through your browser settings.
We use Cloudflare Web Analytics to measure website traffic and performance. This service collects anonymized, aggregated data (page views, referrers, browser type, and country) without using cookies or collecting personally identifiable information. Learn more about Cloudflare Web Analytics.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission (HTTPS), secure server hosting through Cloudflare, and access controls. Payment card data is handled exclusively by Authorize.net's PCI DSS Level 1 certified infrastructure and is never stored on our servers. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain contact form submissions for as long as necessary to respond to your inquiry and maintain records for our business purposes. You may request deletion of your personal information by contacting us directly.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data collection practices
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Queen Anne Nursing Home
50 Recreation Park Dr, Hingham, MA 02043
Phone: 781-749-4982
Email: info@queenannenh.com